Privacy Policy

Introduction

This Privacy Policy describes how ConciAir collects, uses, protects, and handles personal information collected through http://flyconciair.com and any other websites, forms, or online services operated by ConciAir.

By using our website or submitting information to ConciAir, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website or submit personal information.

Information We Collect

ConciAir may collect personal information that you voluntarily provide through the website, contact forms, reservation inquiries, phone calls, email communications, or other interactions with us.

This information may include:

First and last name
Email address
Phone number
Mailing address
Travel related information
Reservation or inquiry details
Any other information you choose to provide when contacting ConciAir

We collect this information so we can respond to inquiries, provide requested information, coordinate services, assist with reservations, and communicate with customers and prospective customers.

How We Use Personal Information

ConciAir may use personal information to:

Respond to your inquiries or requests
Communicate with you about flight requests, reservations, scheduling, and customer service
Provide information about ConciAir services
Coordinate operational details related to your request
Improve website performance and user experience
Maintain internal business records
Comply with legal or regulatory obligations

ConciAir does not sell, rent, or share your email address, phone number, or personal information with third parties for marketing purposes.

SMS/Text Messaging Privacy

If you provide your phone number, you may consent to receive conversational SMS/text messages from ConciAir regarding your inquiry, flight requests, reservations, scheduling, customer service, and operational updates.

These messages are intended for direct communication related to your request or relationship with ConciAir. They are not intended for promotional or mass marketing purposes.

Message frequency may vary depending on your interactions with ConciAir. Standard message and data rates may apply. You may opt out of receiving SMS/text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at charter@flyconciair.com.

ConciAir does not sell, rent, or share mobile phone numbers or SMS opt in consent with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt in data and consent, and this information will not be shared with any third parties.

Information Collected Automatically

Our website may use technologies such as cookies, web beacons, pixels, and similar tools to collect certain information automatically from your device.

This may include:

IP address
Browser type and version
Operating system
Date and time of visit
Referring website
Pages viewed
Interactions with the website

This information may be used to improve website functionality, measure website performance, understand visitor behavior, and support website security. Email campaigns or digital communications may also use tracking technologies to collect information such as email engagement statistics, browser type, or general interaction data.

Information from Third Party Partners

ConciAir may receive information from third party partners or service providers when necessary to support business operations, respond to inquiries, improve customer service, or coordinate services.

Any third party service providers that assist ConciAir are expected to protect personal information and use it only for the purpose of providing services to ConciAir.

How We Protect Personal Information

ConciAir takes reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or misuse.

These steps may include physical, electronic, and procedural safeguards, including access controls, secure systems, and reasonable data protection practices.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. By using the website or submitting information online, you understand that we cannot guarantee absolute security.

Disclosure of Information

ConciAir may disclose personal information when we have a good faith belief that such action is necessary to:

Comply with legal requirements, court orders, or regulatory obligations
Protect and defend the rights, property, or safety of ConciAir
Protect the safety or interests of users, customers, or others
Investigate fraud, misuse, or unauthorized activity

ConciAir may also share aggregate or non personal information about website traffic or usage. This information does not identify individual users.

Third Party Links

The ConciAir website may contain links to third party websites. ConciAir is not responsible for the privacy practices, security, content, or policies of third party websites.

Users should review the privacy policies of any third party websites they visit.

Your Choices

You may choose not to provide certain personal information, but doing so may limit our ability to respond to your inquiry or provide requested services. You may opt out of SMS/text messaging at any time by replying STOP. You may contact ConciAir with questions about your personal information by emailing charter@flyconciair.com.

Changes to This Privacy Policy

ConciAir reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, please contact us at: charter@flyconciair.com